Here at Pouch Self Storage – Anaheim, we are a totally enclosed facility. All of our storage units are inside a 2 story building. We also have 2 lift elevators for even more convenience. Today was an example of how much our tenants appreciated our facility. It was raining very hard and a drive up unit would have made our new tenant’s move in difficult. They felt very secure knowing their valuables would be kept dry from our truck to their storage space.

At Pouch Self Storage – Anaheim, we occasionally have tenants that have to move away. Our facility provided them a safe and secure place for their belongings till a new home was found. During their tenancy here, we established very positive relationships with them. As time goes by, we learned a great deal about their work, their families and sometimes their dreams. To us, they are more than tenants. They are our friends. One of our tenants vacated recently and said they will miss us. We always made them laugh when they came on site. He said he will always refer anyone he knows that needs storage to us. We will welcome any potential client as a new friend.

We received a call from a potential tenant who has been shopping around to get a good price on his storage unit. One of us answered the phone and the caller was very direct as to what he wanted and also showed some frustration about shopping around for the best place to store his belongings. Well he ended up renting with us. Bottom line, it is about knowing our tenant’s needs and offering them the best service that made us stand out as storage specialist. This was confirmed by the tenant and he agreed by writing a very detailed story of why he rented with us on yelp.

It sure has been exciting here in Pasadena with so many of our customers going to the Rose Parade – Story after story, how much fun it was –Clarence felt kinda’ guilty, he slept right through it!

Well it’s time for our Quarterly Tenant Appreciation again and also a few more days before Christmas. So Tenants coming in and those who pay on time added another wish on their list, hoping to win our raffle this last quarter of 2014. For Fountain Valley Self Storage, it doesn’t matter who wins we still wish them all joy and peace during this Holiday Season and prosperity through out the coming year.

Like many storage facilities, here at Pouch Pasadena we have a few homeless people who are customers. We are very fortunate to have a tenant that heads a non-profit organization that helps feed the less fortunate, on major holidays. And this Veterans Day 11/11/14 they provided a clinic for vets to have a one-on-one meeting with a psychiatrist, free of charge. Hug-A-Vet!

Now that the holidays have passed, we are stocking up for your after holiday boxing needs. Whether you need to buy a single box or a combo pack with many boxes, tape, dispenser, knife and the such, we have what you need. Storing all those after holiday sales, , come in to find what deals we have to offer.

We signed up a new tenant last night here at Pouch Self Storage – Anaheim. She did not have a lot to store, mostly storage bins. She was certain a 3×3 would be perfect. When she started to place the bins in her unit, she experienced some difficulty getting them all in. My colleague eagerly offered his assistance and assured her that he would get them all in. About 15 minutes later, they both came back into the office smiling, mission accomplished! She thanked the specialist and asked how he did it. He smiled and said, ” From our training, experience and…I play Tetris. ”

We here at Pouch Self Storage – Anaheim, would like to thank all of our tenants for your patronage this past year. 2014 saw new and beneficial changes that resulted in a better service for everyone. We also would like to extend to all of our tenants, colleagues, vendors, neighbors and coworkers a very Happy New Year. We wish everyone has a healthy and prosperous 2015!

We had a great Holiday Party and themed our event USO in honor of Military Service Personnel. We also would like to thank our Corporate Office staff for making this celebration a memorable and wonderful event for all our us to share and enjoy.

From all of us here in Fountain Valley Self Storage…..Happy Holidays to all.