POUCH Happening | A New Space

A customer came in very frustrated and ready to cancel, he complained he had been requesting for a bigger RV space for a while but was never able to get one. We asked  what the problem was currently with the space he was renting, he said it was too narrow and it was hard to pull his trailer in and out. We took his inquiry out from the waiting list file and assured him as soon as a space became available he would be the first we would call. Later that evening we had a customer move out of a space that we knew would be perfect for the existing frustrated customer. We called him immediately and he came in the next morning so excited and relieved. He can now pull his trailer in and out without the stress of space, he was very grateful and said “Thank you” Victoria Storage and R.V. Center. The Customer did not have the time but said the next time he comes in he’d happily do a video testimonial in appreciation for the service he received.