POUCH Happening – Impressed

She was impressed. A potential new customer came into POUCH Self Storage – Anaheim looking for a small space. She told me what she was storing then I escorted her to the storage space. As we walked to the unit, she was taking notice of the doors, walls and ceilings. I explained how the security works and that her belongings will be secured. She asked how old was the building was. I said that it has been here for about 25 years.

She said, “I’m impressed. I thought it was a relatively new place.” I emphasized the fact that we take pride in maintaining our facility. I said, “Thank you!” I also mentioned that we have other customers and vendors who have made the same observation. I showed her the space and she agreed it was the perfect size. She reserved the unit and thanked me for my time.

I thanked her for her business. She said as she was leaving, “I think a company that takes care of their property will take care of my property too.”